Store Policy

Customer Care

This website is owned and operated by Sandhya Madhavan trading as “ Sandhya Madhavan” (or “we” or “us” or “our”). By entering, accessing or using our website in any way, you agree to comply with the following Website terms and conditions of use, Privacy Policy, and our Returns Policy (collectively our “Website Conditions”), as well as any other laws or regulations which apply to this website. In addition, when you make an enquiry or order any
products or services through this website, you will do so subject to the terms and conditions on this page, as set out in our online customer terms & conditions, subject to all our other website conditions and such further terms and conditions as may be notified to you. By using this website, you acknowledge that you have read and understood all of the website conditions and agree to be bound by them. However, if you do not or cannot accept our website conditions in totality and without modification, you must stop using our website immediately.
We may revise and update our website conditions at any time and your continued usage of this website means you accept those changes. While Sandhya Madhavan aims to ensure that the information in this website is correct, sometimes errors do occur for which we apologize. Please refer back to these website terms & conditions of use from time to time so that you are aware of the revised and current terms and conditions.
The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian. All prices, unless indicated otherwise are in Indian Rupees. By indicating user’s acceptance to purchase any product or service offered on the site, the user is obligated to complete such transactions. Users shall prohibit from indicating its acceptance to purchase products and services where it does not intend to complete such transactions.
In a credit card transaction, you must use your own credit card. Sandhya Madhavan will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user.

Privacy & Safety

This privacy policy sets out how Sandhya Madhavan uses and protects any information that you give on www.sandhyamadhavan.co.in when you use this website. Sandhya Madhavan is committed to ensuring that your privacy is protected, subject to the terms of the ‘Security’ Clause below. Should we ask you to provide
certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with your privacy. Sandhya Madhavan may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. We may collect the following information: Name, Contact information including email address, Demographic information such as postcode, preferences and interests; Other information relevant to customer surveys and/or offers; For the exhaustive list of cookies we collect see the List of cookies we collect section.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping; We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting. Using the email address which you have provided - From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or
mail. We may use the information to customize the website according to your interests.

Wholesale Inquiries

If you have a retail shop or online store and would like to carry our items, please fill out the form in our contact us section. Once we review your information, we'll be in touch with the wholesale policy and pricing information.